Your new carpet is an investment you will want to protect. Apart from the fact that regular cleaning will ensure that your carpet lasts beautifully, the manufacturer's warranty is subjet to an approved maintenance programme.
Most carpets are generally covered by the manufacturer's 5 year guarantee.
This guarantee covedrs all latent defects in the manufacturing process. All
claims are assessed according to this guarantee.
Your warranty will not cover your carpet against:
- Tears, burns, cuts or damage caused by lack of protection under roller castor chairs;
- Improper use of the product eg. installing light weight carpeting in heavy traffic areas;
- Damage caused by the use of improper cleaning agents and maintenance methods.
A routine of regular vacuuming and immediate removal of spots and stains should
start immediately after your carpet is installed. Your carpet will also require
annual professional cleaning in accordance with the manufacturer's specifications
as well as the SABS COde of Practice.
Top Carpet Cleaners is fully accredited with the RSA Carpet Manufacturers.
Members are Seta trained and certified. This is your insurance policy.
