Top Carpets And Floors Offers A 10 Day Colour Replacement Guarantee
Top Carpets and Floors offers a unique 10 day colour replacement guarantee to demonstrate an unwavering commitment to excellent customer service. This guarantee is offered in addition to the regular five year guarantee against latent manufacturing defects that is applicable to most of the carpets on offer. Besides comprehensive guarantees, these value-added services are offered on all the available carpets, completely free of charge: measuring and estimating, installation planning, advice on style, texture and colour, removal and replacement of furniture and removal of the old carpets prior to fitting the new carpets.
However, it is probably the 10 day colour replacement guarantee that makes us unique. If you are unhappy with the colour of the carpet you had selected, contact us within ten days and we will replace the carpet with another colour in the same range. This guarantee is not applicable to the underlay or to another carpet style other than the one originally specified. We do reserve the reasonable right that we shall be allowed to inspect the carpet for any damage before replacement; obviously we would not be able to replace a damaged carpet according to the terms of this guarantee.
Remember that you are required to pay for the refitting of the carpet and the return of the incorrectly selected carpet. One of our sales representatives will quote you accordingly and your new carpet will be fitted upon your acceptance of these charges. Lastly, please take note that this offer is applicable to our Van Dyck, Belgotex® and Constantia residential carpet ranges.
Top Carpet and Floors' unique 10 day colour replacement guarantee will give your all the peace of mind you need when you select a carpet. For more information, please contact us today.
